Returned items must be in original packaging and you need to do the following:

1. Call and get a Return Merchandise Authorization (RMA) number before sending any product back to Cycle Time.
2. The RMA number must be listed on the outside of the returned package as well as on all correspondence. Otherwise, package will be refused.
3. You must pay return shipping costs to us.
4. All returned products will be subject to a 15% restocking fee.